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Privacy Policy

Loving Home is committed to protecting your privacy when using this website. You can be assured that any information we collect about you will be used lawfully in accordance with the Data Protection Act 1998.

  • During the order process we may collect the following information:
  • Name and address, including shipping address
  • Contact information
  • Email address
  • Ad hoc information relating to customer surveys and/or offers

We will use the information you provide to:

  • Maintain internal records
  • Fulfil your order
  • Improve our products and services
  • Occasionally send promotional emails including newsletters about new products, special offers and other related information to the email address you have provided.

Loving Home is committed to ensuring that your information is secure when using this website. In order to prevent unauthorised access, we have put in place appropriate electronic and managerial procedures to secure the information we collect online.

If you wish to restrict the use of your personal information when using this website, you have the following options:

  • Click on the box containing marketing preferences information at checkout to confirm that you do not want the information to be used for direct marketing purposes
  • If you have already agreed to use your personal information for direct marketing purposes, and want to change your mind, you can do so by emailing

We will not sell, distribute or lease your personal information to third parties. If you believe that any information we hold about you is incorrect or incomplete, please email us


Cookies are used on this website. A cookie is a piece of information that is stored on your computer's hard drive by your web browser. It helps analyse web traffic and lets you know when you visit a particular website. If you revisit our website our server may remember the cookie, and give us information about your last visit. We use cookies to recognise and retrieve individual customer profiles.

The cookies we use at Loving Home are there to enhance your experience of the site, or to allow you to perform the services you require. We do not use cookies to store information that identifies you as an individual, or pass information recorded in cookies to others.

We encourage you to accept the cookies we serve.  Alternatively, you can amend your web browser settings to prevent cookies, but this might affect your use and the functionality of this site and some features will not work if cookies are turned off or restricted. To find out more about managing cookies on your device, please refer to

Cookie Types:

Session Cookies
Session Cookies are used by the server to store information about user page activities so users can easily pick up where they left off on the server's pages.  They are usually removed when the browser is closed.

Persistent Cookies
Persistant Cookies are used to store user preferences. These changes make the site easier to navigate and/or lets user leave a part of the user's “personality” at the site.  These cookies expire after a certain period, or can be removed manually.

First Party
Cookies issued from the site you are visiting.  We use a number of suppliers to provide the services we offer, but the majority of cookies we place on your machine fall under this category.

Third Party
​Cookies issued that are different from the site you are visiting e.g. a Twitter or Facebook feed on a page.

We use Google Analytics cookies (_utma, _utmb, _utmc, _utmz) to hold information about your visit to our site. This helps us better identify those services that matter to you.

If you do not wish us to do this, you may either remove these cookies, or opt out of the Analytics service by installing an add-on for your browser. This can be found at