Thank you for your support!
Can I collect my items from you instead of paying for shipping?
Of course! Just add the code "Collect" at checkout to remove the postage fees. We will be in touch within 24 hours to agree a date and time for collection from the shop.
Loving Home makes every effort to ensure that your purchase reaches you in perfect condition and all orders are carefully wrapped in appropriate and robust packaging.
Stock permitting, all orders will be dispatched within 48 hours of being ordered to arrive with customers within 7 working days. Orders placed over the weekend (after 5pm on a Friday) will be dispatched on the following Monday.
If an item is temporarily out of stock, we will notify you of the delay and dispatch it as soon as it arrives.
We will post your order to the shipping address you specify. Please ensure that this address is accurate. We cannot accept any liability for any loss or damage to the goods once they have been delivered to you.
We currently only deliver within the UK and are unfortunately unable to deliver internationally (including The Republic of Ireland and the Channel Islands)
If you require a delivery outside the UK, please contact us at orders@lovinghome.co.uk providing the country and postcode. We will then provide a quote for delivery.
Standard delivery is £3.50
Please wait up to 14 days before contacting us should there be any issues regarding non-delivery. We cannot class a parcel as lost, or refund, until 15 days after the due date of delivery due to our standard terms and conditions for claiming of our delivery partners.
Order Value Up to £44.99 incurs a delivery charge of £3.50
Order Values £45 and over are free of charge
Please note that UK public holidays may affect your delivery time.
If you wish to cancel an order, please contact us as soon as possible after you have made your online order:
Email - orders@lovinghome.co.uk
If your order has already been packaged and is ready to post, then you will need to follow our returns procedure.
